• Client Onboarding & Relationship Management:
  ○ Serve as the first point of contact during the onboarding process.
  ○ Host introductory meetings with clients to understand their needs, gather technical and business requirements, and communicate onboarding timelines.
  ○ Guide clients through the intake process, collecting all necessary details to configure the trader area, back office, and server.
• Technical Coordination & Confi guration:
  ○ Confi gure AWS environments, including ECS task definitions, Secrets Manager, and deploying services using ECS.
  ○ Load and manage preset configurations in MongoDB to ensure correct back offi ce setup for each client.
  ○ Work closely with internal developers and DevOps to translate client requirements into technical tasks and deployments.
• Team Collaboration:
  ○ Coordinate with designers, front-end developers, and QA engineers to ensure platform components are delivered on time and meet quality standards. Ensure all departments are aligned and informed throughout the onboarding process.
• Documentation & Reporting:
  ○ Write and maintain internal documentation of onboarding procedures and
  client-specific configurations.
  ○ Prepare regular onboarding reports for senior management, outlining
  client progress, challenges, and key milestones.

• Proven experience in operations, technical project management, or client
  onboarding roles.
• Familiarity with MongoDB and loading predefined data sets.
• Comfortable working with technical teams and understanding software
  development processes.
• Exceptional organizational skills and attention to detail.
• Excellent written and verbal communication skills.
• Ability to multitask, prioritize, and manage time efficiently in a fast-paced
  environment.

• Background or certification in AWS.
• Experience with SaaS platforms or fintech/trading-related systems.
• Familiarity with tools like Jira, Confluence, Slack, and GitHub.

• Work with a forward-thinking team on cutting-edge trading platforms.
• Direct impact on customer experience and product delivery.
• Opportunity to bridge technical and business roles and grow with a fast-scaling
  company.

If you are a passionate Operations Manager , we invite you to apply and be a key contributor to our exciting journey!

Apply to [email protected]